At POPS, we are committed to providing the best shipping experience to our customers. We strive to ensure you receive your orders in a timely and convenient manner, with the quality of the ice lollies preserved. 

Shipping Options:

Standard Shipping: Standard shipping times vary based on your location and may take up to 1 hour for delivery.

Local Pickup: If you are in the vicinity of one of our physical locations, you may have the option for local pickup. Please select this option during checkout, and we will provide pickup details.

Shipping Charges:

• Shipping charges are based on the distance between the store location and the requested delivery location
• Shipping charge will be added at checkout

Shipping Method:

We have now partnered with a delivery company to ensure timely delivery to our customers’ location. This allows for an efficient and reliable shipping experience. We strive to deliver all orders within 1 hour of order confirmation.

Delivery Schedule:

To streamline our shipping process, once we receive an order – we automatically book a rider to schedule for delivery.

Delays and Exceptions

While we make every effort to meet estimated delivery times, occasionally, factors beyond our control may lead to shipping delays. We cannot be held responsible for delays due to adverse weather conditions, issues resulting from our delivery provider, or other unforeseen circumstances.

Missing or Damaged Items

If your order is lost or arrives damaged, please contact us directly and we will work with you to resolve the issue as quickly as possible.

Changes to Policy

We reserve the right to modify our shipping policy at any time. Any changes will be effective upon posting to our website.